Rebecca S. Robbins
Bothell, WA

Live, Learn, Laugh. Opportunities are everywhere!


Home 425.608.0276

Cell 206.399.8336

rebeccasrobbins@yahoo.com
 

objective

 

My ideal position is a Business Analyst or similar role, utilizing my proven leadership, systems analysis, database, and project management skills. This opportunity will facilitate personal growth and professional development.  The organization I commit to should challenge and motivate me.
 

Summary of Qualifications

 

·      Proven ability to manage, lead and motive teams to complete projects on time and budget.

·      System analysis, data modeling, database design, implementation, migration, and administration skills.

·      Dedicated, responsible team player, with a positive attitude and drive for growth and success.

·      Certified in Business Systems Analysis and Project Management (working toward PMP).

 

Skills & Proficiencies

 

Software/Testing

·      MS Project, Visio, Access

·      Majority of MS products line

·      Alpha, Beta, UAT, and Smoke Testing

Systems Analysis/PM

·      SDLC, RUP, UML, OOSAD

·      Data and Process Modeling

·      ORM, IDEF0, IE, CASE tools

·      BI/DW concepts and tools

 

Database

·      MS SQL Server 2000, 2005

·      Data Analysis and Manipulation

·      Design and Implementation

·      ETL, OLAP, DW, Migrations

TeCHNICAL Experience

 

Edmonds Community College, Lynnwood, WA

Present

Database / Systems Analyst

Key player in billing system database project for Work Opportunities (non-profit organization) in Lynnwood, WA

·      Develop database using functional and technical specifications as obtained while following the SDLC.

·      Data modeling, workflow analysis, process modeling, test plan development and execution.

·      Proven ability to present alternatives and business recommendations to project manager, team and client.

·      Provide expert advice in configuration and design; key player in implementation and operations planning.

·      Perform data analysis, profiling, auditing, and Meta Data definition and administration.

·      Able to maintain open lines of communication, facilitate, negotiate and influence others in sensitive situations.

·      Adaptable to rapidly changing client-focus, adept at multi-tasking, ability to perform data-oriented tasks.

 

Edmonds Community College, Lynnwood, WA

2005-2006

Jr. Project Manager / Business Systems Analyst
 Leader of systems analysis and design project for Pioneer Property Group (urban development) in Seattle, WA

·      Analysis and design a database and reporting system while strictly following SDLC methodologies.

·      Manage customer requirements and expectations, build and deliver effective project solutions.

·      Strong requirements gathering abilities; ability to quickly understand existing business processes and goals.

·      Develop and maintain all project documentation, functional and technical specifications.

·      Facilitate JAD sessions; deliver presentations and training to technical and non-technical audiences.

·      Act as a communication hub between business owners, project, and technical teams.

·      Known for motivational and collaborative qualities, encouraging peer accountability, and strategic thinking.
 

Microsoft Corporation (contractor), Redmond, WA

2002-2005

Production Support Analyst 2 – Tier 2 / Tier 3

·      Resolve technical issues for internal employees. Monitor system performance, server events and jobs.

·      Perform data analysis using RDBMS and SQL. Create test cases; perform beta, UAT, smoke testing. 

·      Assist with data-oriented tasks including cleansing, merging, de-duping, determining survivorship rules.

·      Participate in JAD sessions, technical and functional specification review and user training sessions.

·      Create and maintain technical documentation, reports, and manage product downtime notifications.

·      Cross-team collaboration for release management, enhancement, and maintenance projects.
 

Various Contracts/Consulting, Puget Sound, WA

2002

Project Support / Migration Specialist – Tier 2 / Tier 3

·      Project and Application Support including UAT, user training, software installs/upgrades, troubleshooting and resolution or escalation of various software, hardware, wireless and networking issues.

·      Key player in successful multi-terabyte database and system migration projects (several).

·      Asset management and distribution, backup and disaster recover, real-time system monitoring.
 

Entex/Microsoft, Redmond, WA

2001-2002

Messaging Support Specialist – Tier 1

·      Provide technical support for employees on MS product line and internal tools in a call center environment.

·      Provide superb customer service, awarded for exemplary service and attitude.

·      Ability to learn quickly; provide peer and user training; resolve complex technical issues with patience.
 

Edmonds Community College, Lynnwood, WA

1998-2000

Desktop Support Intern - Tier 1

·      Assist network security and administration operations team in system monitoring, and performing backups. Troubleshoot and resolve hardware and software issues (on site, via email and phone) to all levels of staff.

·      Setup and configure PCs and peripherals with Microsoft products during extensive migration project.

·      Handle audio/video equipment configuration and training, along with other peripherals.

 

National Medical Management, Bellevue, WA

1998-2000

Medical Billing Specialist / Account Manager

·      Co-manage billing system migration and implementation project with IT department for 6-physician clinic.

·      Handle all coding (ICD9, CPT4), insurance billing, old AR, correspondence, payments, and reconciliation.

·      Assist C-level staff and management with monthly and annual financial reports; maintain website.

·      Manage on-boarding, and maintenance of all billing tasks for new 6-physician clinic.
 

Professional Organizations

 

·     Project Management Institution (PMI)

·     Phi Theta Kappa and Alpha Alpha Lambda Societies

·     International Institute of Business Analysis (IIBA)

·     BCC Project Management Association (BCC PMA)

 

2006

2006

2006

2005

 

Education

 

Edmonds Community College. Lynnwood, WA

Anticipated Completion Date

Project Management and Business Management Certificates

Business Systems Analyst Advanced Certificate

Entrepreneurship/Small Business Management Certificate

ATA in Database Information Technology

ATA in Business Management/E-Business

March 2006 (Complete)

June 2006 (Complete)

December 2006

August 2006

December 2006

Areas of Concentration:  Business Systems and Database Analysis, Design and Implementation

Minor:  Project Management and Small Business Management

Honors: Cumulative GPA kept above 3.5, recognized by Phi Theta Kappa Honor Society and National Dean’s List

Planet Earth Yoga Center/Laura Yon-Brooks, Fremont, WA

Completion Date

Certified Yoga Teacher, 200+ Hour level

April 2004

Areas of Concentration:  Teaching, Anatomy, History & Theory of Yoga

Minor:  Foreign Language – Sanskrit
 

Bastyr University/Ayurvedic Academy

Completion Date

Certified Ayurvedic Practitioner, 200+ Hour Level

August 2004

Areas of Concentration: Ayurvedic Medicine, Herbology, Massage and Yoga

Minor:  Foreign Language – Sanskrit
 

Planet Earth Yoga Center/Laura Yon-Brooks, Fremont, WA

Anticipated Completion Date

Advanced Yoga Teacher Training, 500+ Hour level

September 2007

Areas of Concentration:  Case Study material, Advanced Anatomy and Theory

Minor:  Therapeutics and Counseling